Support

Does your question relate to the course content?
If so, please speak to your point of contact at SOFAA.

The contact form on this page goes to the admin of the website.

The form below is for any questions OR fault reports referencing the function of the site, the units or a quiz. Please kindly, explain below and the admin will look into it immediately.

eg. Desktop Computer (PC / Mac) / Tablet / Phone
eg. Windows (10 / 8 / 7 / XP) / Mac OS X (please state version) / iOS (Apple Phones / Tablets) / Android / Windows Mobile OS (CE)
eg. Google Chrome / Firefox / Opera / Safari / Edge / Internet Explorer (please state version)
Give details of the unit or quiz in question (do you need it resetting?) or any error message that may be appearing.

If you need remote support, please download Teamviewer by clicking the button. Install on your machine and ensure that you choose the free option when installing. Once the program is running please respond to the website admin with your ID and Password.
This gives temporary access to your PC/Mac. As soon as the session ends your machine is secure once more.

Click for remote support download

Support Portal Link

SOFAA Website Link

SOFAA are committed to raising industry standards. You may be new to the industry or thinking of a career change as we enable you to start with the most useful training possible.

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